Privacy Policy

Transparency in data processing in accordance with the quality standards we uphold.

1. Data Controller

The controller of your personal data is Qcsco (qcsco.com), with its address at Ruela Rey, 8, 9º F. You can contact us for any privacy-related matter at info@qcsco.com or by phone at 963-09-0538.

2. Data We Collect and Purpose

We only collect the data necessary for the provision of our technical information and consulting services. The main purposes of the processing are:

  • Management of inquiries and requests for information about standards and certifications.
  • Sending technical communications, newsletters, and protocol updates (with your consent).
  • Improving the experience on our technical portal and analyzing anonymous usage.
  • Compliance with legal and regulatory obligations applicable to the industrial sector.

We do not process specially protected data nor do we perform automated profiling with legal consequences.

3. Legal Basis and Retention

The legal basis for processing your data is your explicit consent, the performance of a contract, or the legitimate interest of Qcsco to respond to your technical inquiries. Data will be retained while you maintain a relationship with us or for the legally required periods to comply with tax, commercial, or quality obligations.

4. Cookies and Tracking Technologies

We use technical and analytical cookies to ensure the secure operation and continuous improvement of our portal. These cookies collect information anonymously about navigation (pages visited, session time) for internal statistical analysis. We do not share this data with third parties for advertising. You can manage your cookie preferences through your browser settings.

Third-Party Cookies

We may use web analytics services (such as Google Analytics) that install their own cookies. These third parties act as data processors under contract and do not use the information for their own purposes other than the analysis we request.

5. Data Recipients

Your data may be disclosed to:

  • Technology service providers (hosting, email) who act as data processors under contract and with adequate safeguards.
  • Competent authorities in case of a mandatory legal requirement.

We do not make international transfers of data outside the European Economic Area (EEA) except to countries with an adequate level of protection recognized by the European Commission.

6. Your Rights

You have the right to:

  • Access: Know what data we process about you.
  • Rectification: Correct inaccurate data.
  • Erasure/Right to be Forgotten: Request the deletion of your data.
  • Objection: Object to certain processing, such as sending communications.
  • Restriction: Request the restriction of processing in certain cases.
  • Portability: Receive your data in a structured format.
  • Withdraw consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can contact us at info@qcsco.com. You also have the right to file a complaint with the competent supervisory authority (Spanish Data Protection Agency).

7. Data Security

We implement appropriate technical and organizational measures, aligned with the ISO standards we promote, to protect your data against unauthorized access, loss, or alteration. We periodically review and update these security measures.

8. Privacy Contact and Updates

For any questions about this policy or the processing of your data, our Data Protection Officer (DPO) is available at: info@qcsco.com.

This policy may be updated to adapt to regulatory changes or changes in our services. The current version will always be published on this page. Last update: May 2024.

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